Agio Freezing

Hi I am having trouble with agio freezing every time when it starts. I’ve tried unplugging each usb to try and identify which port is causing the issue but no luck . It works fine when nothing is plugged into the USB port. I’m using 5.6.14 Any ideas thanks

Disconnect gps and see if freeze is over?

It also crashes agio when turning on or off ntrip. (V5
6.14)

Clear your AoG user data folder and try again

Ok thanks how or where do I go to do that

Delete the AgOpenGPS & AgIO folders in C:\Users[username]\AppData\Local
Feel free to make a backup before deleting if you want to.

Great thanks Ill try it